The top amenities for apartment residents include high speed internet access, a patio or balcony and in-unit washer/dryers, according to a new landmark survey by the National Multi Housing Council (NMHC) and Kingsley Associates.The study included a sampling of residents from twelve industry-leading multifamily firms who own and/or operate over 550,000 units across the United States. The nearly 15,000 resident responses from more than 1,400 apartment communities cover top apartment features, community amenities, pet-specific features, online communications, property management perceptions and many other areas. The report also includes market-specific information for 22 metro areas, as well as data segmented by age, income, apartment class and other demographic variables.
“This is the most comprehensive survey of residents we have ever fielded, and we’re finding a treasure-trove of information that will provide invaluable insight for the multifamily industry on just what our residents value in their apartment homes,” said NMHC President and CEO Doug Bibby.
